Our Assistant Salon Manager is the heart of our day-to-day operations, seamlessly balancing leadership with genuine care for both our team and clients. With a sharp eye for detail and a calm, solution-oriented presence, they ensure the salon runs smoothly—whether it’s managing the schedule, supporting stylists, tracking retail inventory, or jumping in to solve challenges. They’re highly organized, approachable, and always a few steps ahead, making sure every guest experience feels polished and personalized from the moment they walk through our doors.
Beyond operations, they bring creativity and professionalism to our marketing efforts and digital presence—updating the website, managing spreadsheets, and coordinating email campaigns with precision. Their ability to juggle front desk duties, team communication, and administrative tasks with grace has made them an essential part of our leadership team. They\\\\\\\'re not just a manager—they’re a trusted partner in our salon\\\\\\\'s growth, culture, and continued success.
Position Summary:
The Assistant Salon Manager plays a vital leadership role in supporting daily salon operations. This position ensures a high standard of client service, team support, and salon upkeep while assisting in administrative and sales functions. The Assistant Manager helps onboard and guide staff, reinforce salon policies, and act as a dependable point of contact when the Salon Manager or Owner is unavailable.
Key Responsibilities:
Client Experience & Operations
Greet and assist clients with professionalism and care
Ensure a smooth client journey from check-in to check-out
Handle client concerns or escalations with a calm, solution-based approach
Oversee salon cleanliness and ambiance, ensuring it aligns with brand standards
Team Support & Oversight
Assist with staff scheduling, time-off approvals, and coverage coordination
Help train, onboard, and mentor new hires
Foster a team-oriented environment by encouraging communication and support
Support stylists and front desk team as needed during busy hours or staff shortages
Administrative, Marketing & Sales
Track and organize data using spreadsheets (e.g. scheduling, payroll prep, inventory, reporting)
Maintain salon website updates (hours, services, team bios, promotions, etc.)
Assist in creating and sending monthly email marketing campaigns
Support daily sales tracking and performance metrics
Help manage boutique merchandising and product restocking
Assist in event planning and seasonal promotions
Leadership
Enforce salon policies and cleanliness protocols
Serve as acting manager when needed
Represent the salon’s values, culture, and customer service standards
Bring proactive ideas to improve daily operations and client satisfaction
Qualifications:
Previous salon, spa, or retail management experience preferred
Strong organizational and communication skills
Proficiency in Google Sheets or Excel; basic knowledge of website platforms and email tools (e.g., Squarespace, Wix, Mailchimp, or similar)
Friendly, composed, and confident with both clients and coworkers
Familiarity with salon booking software (e.g., Meevo, Millenium, etc.)
A current cosmetology license is a bonus
Must be flexible to work evenings and Saturdays
Compensation & Benefits:
Hourly Pay: Starting ar $20 an hour (Based on experience and qualifications)
Simple IRA with Employer Match
Company Phone Plan Coverage
Employee Discounts on salon services, retail, and boutique items
Paid Time Off available
