Spa Consulting and Education- Wynne Business
ABOUT: We deliver practical advice with our spa consulting and education offerings for spas and wellness businesses of all shapes and sizes. Whether you’re a medical practice, an independent retailer, a restaurant, inn, spa, or salon, you want to thrive. Get the tools needed for better sales, profitability, customer loyalty, and employee engagement. We’ll help you transform great customer experience into good business, with a strong focus on creating new revenue sources and growing existing ones. We help high-touch businesses achieve higher sales while improving the customer experience.
Spas, salons, wellness centers, and other beauty-related businesses are all about simple solutions for the guest, but they are anything but simple to conceptualize or operate successfully. Creating world-class Customer Experiences goes far beyond delighting customers. Employees prefer to work with happy customers, so great customer experiences reduce employee turnover and make it easier to recruit new talent. Happy customers are loyal, generate positive word of mouth, and write glowing reviews. Attracting, retaining and growing your staff has become an immense challenge but is essential to the success of the business. Solid, consistent staffing and loyal, delighted customers are the foundation of today’s marketing plan. Let us help you achieve positive public feedback, which boosts both profits and company value.
Spa Management Courses
We offer spa management courses and education for owners, managers and employees. Our Spa Director’s Management intensive is a 12 module training that covers everything your management team needs to thrive. We also offer Spa Concierge Finishing School that covers mastering world class services, reservations, retention and retail and complaint resolutions.
Specialties: Business improvement and turnaround, Spa Startup and expansion, Talent interviewing and selection, and compensation, design, Strategic Visioning for new businesses and new initiatives.
We work with: Employee Based- Commission, Hourly and Team based Med spa & Spa Owners.
Brand Affiliation: No
Get salon, spa and barber business & liability insurance here.
